Shipping policy
Domestic and International Shipping
We try to ship as quickly as possible. Orders usually go out within 7 work days of ordering if all the items are in stock, most times much quicker.If not,it’ll be 4 weeks delay.Note that most of the orders are is handmade to order, the ceramic crafting may take 3-4 weeks to make according to the temperature change, and the ship time may take 2-3 weeks to deliver according to the distance of different countries.In general, please reserve 4-6 weeks to receive the goods. If you have special circumstances that require urgent processing, please contact customer service via email{info@janehandicraft.com}.
However, during peak times (new releases and holidays) you will need to allow a couple more days for processing. PLEASE NOTE: once your package hits the post office, we CANNOT CONTROL where it goes,however we will give you a tracking number.
We can ship to virtually any address in the world.